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Improve onboarding

Your users sign up. Then they get stuck.

We identify the obstacles between signup and first value and redesign the critical flow. So a new account becomes a successful start.

An example calculation

1,000new accounts
+10percentage points of activation: from 35% to 45%
+100users reach first value

Where do your new users get stuck?

Choose an obstacle you recognise from your product. See how we can improve onboarding directly below.

Improve the first steps

From a new account to a meaningful first result.

You receive a redesigned onboarding flow as a clickable prototype. With clear decisions and guidance your development team can work with.

01

Understand the first steps

We examine your flow, available data and the task through which new users should experience first value.

02

Reduce the obstacles

We rethink steps, content and feedback. A clickable prototype makes the important states tangible.

03

Prepare for implementation

You receive the Figma file, prototype and specific behaviour notes. Together, we define how to assess the effect.

A demo or existing screens are enough for our first conversation. You receive a quote with a clear scope, price and delivery date. Only then do you decide whether to commission the work. Technical implementation is arranged separately with you and your development team.

Before our first conversation

What you might want to know.

Where does onboarding stall? Let’s make the next step clear.

Call us
Marco Schär of minddraft

Marco or someone from the team will get back to you, within 24 hours on working days.