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Services

AI experience design for chat, voice and multimodal interfaces.

We design how people talk to AI, work with it and create content. From chatbots and voice assistants to proactive interfaces and experiences that combine text, images, touch and audio.
AI voice assistant with feedback loop and system alignment
What we design

From the first conversation to a considered experience.

You get an interaction concept, a testable prototype and defined states and rules for implementation.

Possible formats

Possible formats

We plan AI Experience Design in two-week sprints. The number depends on the use case, data, and integrations.

Patterns and principles

AI has more than one form of expression.

The right interaction depends on the task and situation. We design individual channels and how they work together.

Chatbots and conversational interfaces

We design conversations that clarify needs, ask relevant follow-up questions and help people take the next step.

Voice interfaces and voice assistants

Dialogue, voice and timing shape the experience. We also design for interruptions, misunderstandings and transitions to a screen.

Proactive interfaces

The application offers help or next steps at the right moment. Users decide whether to act on the suggestion.

Multimodal interaction

Speaking, showing, typing and touching work together. We design how people combine inputs and move between channels.

Generative and adaptive interfaces

Content and controls adapt to the task and context. Orientation and familiar interactions are preserved.

Audio and music interaction

Sound and music can provide feedback or become the focus of the interaction. We design how people listen, choose and make changes.
Responsibility in the interface

Trust does not come from a disclaimer.

We design clear feedback, defined boundaries and ways to intervene. Whether through a screen, voice or audio, users should understand what is happening and how to make corrections. We coordinate technical and regulatory requirements with the relevant specialists.

AI in the interface
Selecting sources and preparing an AI task with focus, constraints, and output format
Concept: setting context.
An AI recommendation with confidence score, sources, and reasoning
Concept: understanding suggestions.
Accepting, adjusting, or rejecting an AI response, with original and revised side by side
Concept: correcting answers.
FAQ

Questions about AI Experience Design.

Make AI clear and tangible. We design how people interact with it.

Call us
Marco Schär of minddraft

Marco or someone from the team will get back to you, within 24 hours on working days.