Users struggle to complete key tasks
Onboarding, activation, search, form or checkout are not as clear as they need to be.
Onboarding, activation, search, form or checkout are not as clear as they need to be.
Product, business and engineering have different opinions about what really needs to improve.
Before a redesign, you want to know which changes could improve usability.
New functions solve individual requests, but the overall system becomes harder for users and internal owners.
We review usage, domain logic and the system as a whole. A clearly defined workflow: analysis in around 3 to 5 days. Small audits start at CHF 4,999. Scope and fixed price are agreed before work begins.
We review entry, language, hierarchy, navigation, terminology, and visible priorities in the concrete usage context.
We break down steps, states, forms, and interactions and look for places where effort, uncertainty, or drop-off appear.
We review whether price and privacy are understandable, expectations are set correctly, and confirmation and microcopy guide people through the flow with confidence.
We review whether UI, components, variants, rules, and engineering handovers are consistent enough so new features do not weaken the system further.


Concrete problems in flows, screens and domain logic. Clearly described and supported with understandable reasoning.
You see what can make the strongest difference first, what can wait and where more data or testing is needed.
Improvement proposals for structure, user guidance, interface and system.
We walk the people responsible through the findings and determine the most useful next steps.
Concrete problems in flows, screens and domain logic. Clearly described and supported with understandable reasoning.
You see what can make the strongest difference first, what can wait and where more data or testing is needed.
Improvement proposals for structure, user guidance, interface and system.
We walk the people responsible through the findings and determine the most useful next steps.
When an existing application is not as understandable, usable or successful as it should be, and you want to know where the most important levers are.
Helpful, but not mandatory. We can start with system access, screens, flows and your context. Data makes priorities stronger.
Every UX audit receives a bounded scope and a binding fixed price before work starts. Small audits start at CHF 4'999. If it leads to a project with us, we credit the full audit fee towards that project.
You get findings, priorities and concrete recommendations. Where useful, we also sketch alternative structures, flows or interface approaches.
Yes. The audit needs to be useful on its own. If a concept, redesign or design system makes sense afterwards, we will point it out transparently.
Explore relaunch & redesignA UX audit primarily reviews usage, domain logic, interface and system consistency. When AI is relevant, we can include potential, prerequisites, and risks as an additional lens. The AI Ready Check is the right format for assessing potential, prerequisites, and the starting point in depth. AI Experience Design then shapes the experience.
View AI Ready CheckWhen the question requires it, yes. An expert review can start with system access, flows and existing knowledge. Where needed, we validate critical assumptions with interviews or user tests. We define scope and recruitment before we start.
Yes. We review relevant barriers in structure, contrast, states, language and interaction logic. If you need a formal technical assessment against a specific standard, we define that scope separately.

Marco or someone from the team will get back to you, within 24 hours on working days.